At Pontings we believe in finding real homes for our tenants rather than just a “house”. We like to listen to your needs for a home, and help find the perfect thing, and hope that you’re happy there for as long as possible!

We’ll guide you through the application process, ensure that your move in goes smoothly, and will deal with any maintenance issues that crop up going forward in a timely manner. We want you to feel at home in a Pontings home!

How To Rent Guide

Government's How To Rent Guide
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Tenant Application and Moving In Guide

When you have found a property with Pontings that you would like to make your new home, we will ask you to complete an application form and return it to the office with some photographic identification, proof of address and if needed, any additional documentation to prove that you have the Right to Rent in the UK. When we have checked your application form and discussed your circumstances with your new landlord, we will ask you to pay a holding fee equivalent to one week’s rent that will later be used towards the main deposit payable for the property. Please see our Terms of Business for more information relating to payment of the fee. Once the holding fee has been paid, we will stop all viewings on the property until your application has been processed.

We will use a third-party credit referencing agency to check your credit history for the last three years, contact your current landlord to see how you have conducted your tenancy, and your employer for confirmation of income.

Once satisfactory references have been received and discussed with your landlord, we will write to you to formally offer you a tenancy of the property. We will attach a draft Assured Shorthold Tenancy Agreement for you to check through.

We will ask you to come into the office to sign your agreements and to pay your first month’s rent and deposit – we like this to be a minimum two days prior to the start of the tenancy so that we have time to register your deposit.

An example of monies required.

  • The rent for the property is:
  • £625
  • The deposit for the property is equivalent to five weeks rent for the property:
  • £721
  • Total to pay:
  • £1346
  • Holding fee:
  • £144

If you are moving from out of the area, or cannot come in to the office we will make alternative arrangements. The rent and deposit must be paid in cleared funds.

On the first day of the tenancy, we will arrange to meet you at the house where we will agree the inventory, take meter readings and pass over keys.



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